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What is 'allimex'? |
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¡°allimex¡±
stands behind their commitment to produce only the highest
quality products that exceed the most demanding quality
standards and is dedicated to providing the security
profession with fresh, reliable and innovative products
with the highest level of customer service. |
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What is 'Nexcam'? |
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¡°Nexcam¡±
is one of our new brand names for the typical CCTV Cameras
and the related accessories.
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What is the price of
the products shown on the web? |
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Allimex
would appreciate it if you kindly inform us of the model
name to our sales staff. The contact details are as
followings :
E-mail : 
Fax : +82 32
552 6380
Tel : +82 32 552 0197
As soon as our sales staff receive your inquiry, they
will inform you of the prices without delay.
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How can we order? |
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It is so simple and easy. Just inform the model name
and quantity required. Then, our sales staff will send
you a proforma invoice. When the proforma invoice is
received, please sign on the proforma invoice and fax or email
it to allimex.
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How can we pay? |
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You can pay by major Credit Card for sample, T/T (Telegraphic
Transfer) or L/C (Letter of Credit) for quantity orders. |
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What is the delivery
time? |
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Normally delivery is done within two weeks. But as per
the production line schedule, sometimes three weeks
are required to send out the goods from the factory.
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How do you deliver the
goods? |
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The products are shipped with express courier such as
UPS or DHL, express mail such as EMS or Air. If the
total weight is very heavy, the products can be shipped
with a ship. |
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How can we pay the delivery
charge? |
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In case of express courier, you can pay the charge directly
to the courier company. If you want to use EMS, we check
the EMS charge and add the amount on the proforma invoice.
If you want to receive the goods with air or sea, you
or we can arrange the freight forwarder. |
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What should we do if
we have the defective units? |
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Please contact local dealers or distributors first.
If you can¡¯t contact them, please contact our sales
staff. |
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What is the warranty
term? |
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Normally we guarantee 2 years. However, it can be adjustable
according to product type. For the details please contact
our local dealers or distributors. If you can¡¯t contact
them, please contact our sales staff. |
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What should we check
if no picture shows up? |
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Step
1: Please check the power cable disconnection
and then connect the power
............cable tightly.
Step 2: Please check the video cable
disconnection and then connect the video cable tightly.
Step 3: Please check the color television
system (NTSC/PAL) of monitor disaccord with
............ that of camera
and then accord the TV type of monitor with that of
camera
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What should we do if
the picture quality is poor? |
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Step
1: Please check stain or dust on lens and then
clean the camera lens.
Step 2: Please check beads of water
inside caused from sudden temperature change
............and then stop
using the camera for a while and use it later. |
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What should we do if
the picture is shrinking? |
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The
problem could be from shortage of power. Please check
DC connector |
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Picture disorder |
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Please
check the TV type (NTSC/PAL) of monitor disaccords with
that of camera and then accord the TV type of monitor
with that of camera |
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